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One Elephant Integrative Health Clinic Google Ad Campaign

Google search ad campaign for a health clinic in Oakville, Ontario

Objective

Enhance brand awareness, attract new patients, and foster a high patient return rate.

Challenges

Services

Developed a Google Search advertising strategy, including account audits and analysis, audience personas, ad creative and copy, website UX for conversion optimization, KPIs, and performance tracking and measurement.

Advertising management, copywriting, data tracking, A/B testing, performance monitoring, and reporting.

Ongoing website UX direction and marketing optimization.

Managed advertising budget of $5,000.

Results

1,138 tracked appointment booking (conversion) intents from 900 unique users, with 93 tracked completed appointment bookings (conversions) from 56 unique users for an 8.08% conversion rate.

58 out of the 93 bookings made follow up appointments (62% return rate) for a total of 151 appointments.

Average of 27.5 appointment bookings per month.

$53 total average cost per conversion ($22 lower than Google's predicted industry average). Total average cost of a clinic’s service is $148.

$19,122.00 gross revenue from Google ads. Final ad spend was $4,891.59. Net revenue: $14,230.41.

2.2% total average conversion rate for booked appointments compared to ad clicks. 0.8% higher than Google's prediction.

$1.16 cost of website traffic. $0.84 lower than Google’s prediction.

Based on the clinics internal tracking sheet, 93 bookings matched with Google ads tracking, with 25 other bookings also attributed to Web Search. There were more indirect conversions from Google ads, as seen by the increase in booked appointments from Web Search. Also, from the beginning of the campaign, Google Analytics direct and organic search site traffic increased 48% and 1,076 additional appointments were booked from direct and organic traffic since setting up digital tracking, compared to 30 tracked appointments in the preceding period before the campaign.

This project was in collaboration with Growth Media.

Examples of Google search ads for the overall brand / company

Examples of Google search ads for the overall brand / company

Examples of Google search ads for the clinic's dietitian services

Examples of Google search ads for the clinic's dietitian services

Examples of Google search ads for the clinic's naturopath services

Examples of Google search ads for the clinic's naturopath services

Examples of Google search ads for the clinic's massage services

Examples of Google search ads for the clinic's massage services